COVID 19 Impact

Current Delays

We are experiencing minor shipping delays on all orders. Please expect 5-7 business days for processing and handling. Expedited shipping will not affect any lead times.

Custom orders or print on demand orders are delayed 2-3 weeks. These include:

  • Clothing that includes embroidery
  • Wallpaper/Stair Risers/Peel and Stick
  • Monogrammed Journals/Notecards
  • Passport holders
  • Coasters
  • Dinnerware
  • Phone Cases

Lead times are subject to change as the situation is fluid.

Once your item has been shipped, please allow 2-3 business days for tracking to update. If you have any questions or concerns, please email customerservice@katiekime.com. We appreciate your patience and understanding as we navigate COVID-19 restrictions.