Shipping + DeliveryÂ
Please enter your zip code at check out for a delivery date estimate based on your location. The shipping rate varies depending on your order total and shipping options. For personalized products please add 3-5 days for production.Â
Return Policy
For our return policy click
here
To complete your return:Please fill out the form here
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*Production times do not include shipping time.
Production Times:
3-5 Business DaysÂ
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Non-embroidered Apparel (pj’s, robes, ready to wear)Â
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Non-personalized and personalized (paperie, coaster, tech, trays)Â
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Non-framed Gallery PrintsÂ
- Tea TowelsÂ
5-7 Business DaysÂ
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Embroidered Apparel (pj’s, robes, oxfords)Â
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Ice BucketsÂ
4-6Â WeeksÂ
- Traditional and Peel & Stick Wallpaper
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Framed Gallery PrintsÂ
Shipping:
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Orders over $99 receive free ground shipping USPSÂ
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Upgraded and expediated shipping does not speed up production timeÂ
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Carrier Options: USPS, FedEx, UPSÂ
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International ShippingÂ
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All orders being shipped outside of the United States will be shipped via DHLÂ
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You will be responsible for any additional tariffs or feesÂ
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Once your order ships, you will receive an email conformation that includes your tracking number. Please allow 1-3 days for the tracking information to update.Â
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Lost or missing packages? Contact customerservice@katiekime.com Â
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Items non-eligible for returns or exchange
- Monogrammed or Personalized items
- WallpaperÂ
- Peel & Stick
- Final sale itemsÂ
- Gift cards
- Items damaged through normal wear and tear
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